Best Western Riviera
  • 19-Jul-2017 to 19-Oct-2017 (PST)
  • Menlo Park, CA, USA
  • Hourly
  • Full Time

Medical, Dental, Vision, Life & 401k


Who We Are...

Managed by BPR Properties, the Best Western Plus Riviera is located in 37-room hotel located in Menlo Park. The Best Western Plus Riviera welcomes employees into a friendly atmosphere with modern facilities. This hotel prides itself on knowledgeable staff that goes above and beyond to personalize each guest's stay.

BPR Properties is an innovative hospitality company that creates lasting guest experiences through smart, engaging, and creative employees. Our key properties currently reside in Palo Alto, serene Santa Cruz, picturesque Berkeley, and Portland.

 

What We Look For...

We are in search of an engaged, detail oriented Housekeeping Supervisor whose goal is to attain the highest quality of cleanliness for the hotel as to ensure optimal guest satisfaction.

 

The Key Responsibilities:

  • Responsible for the overall cleanliness of the hotel by maintaining an organized and efficient Housekeeping operation
  • Prepare work schedules in accordance with forecasted occupancy
  • Supervise the day to day activities of housekeeping staff
  • Hold housekeeping staff accountable for their job duties, customer service, hotel and brand standards
  • Maintain familiarity with cleaning equipment; fills out requisition orders as necessary
  • Stay abreast of current and new industry technology
  • Oversee Public Space for efficiency and cleanliness, insuring public space meets and exceeds customer expectations for the appearance of the hotel
  • Meet and exceed customer expectations by ensuring department provides outstanding customer service and teamwork
  • Conduct department training on a regular basis, providing staff with the skills training to provide value added service to customers.
  • Monitor service and teamwork on a regular basis and counsels, trains and disciplines associates as needed
  • Perform other duties as required to provide outstanding customer service and teamwork

 

The Model Qualifications:

  • 2-4 years housekeeping experience
  • 2+ years hospitality experience
  • 4+ years Supervisor experience
  • Must have flexible schedule to include working on weekends and holidays

 

 

 

 

Be Bold. Apply Now.

 

 

Like what you see? If interested, please apply now to be considered for this position.

 

 

**BPR Properties is an EOE M/F/D/V**

Best Western Riviera
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